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Bold360

Bold360 Process Intelligence

Discover, map and analyze process performance in Bold360 and related business applications.

CRM
Customer Service
Verified
false
Configurable
true
Get started

About Bold360

AI-driven customer engagement platform, offering chat and customer service tools.

Get process mining for Bold360

Many have tried and failed to get traditional process mining tools to work with their core business applications. Workfellow is a next-generation process intelligence solution that uses generative AI technology to visualize and analyze both tasks and processes. Get the best of both task and process intelligence to map processes within Bold360.

App details

Categories

CRM
Customer Service

Companies using

100-500

Configurability

Configurable
true

Works with Workfellow

Verified
false

With Workfellow, you can get more out of Bold360

Process Mining
Business Process Optimization
Process Automation

Analyze Bold360 processes effortlessly

Analyzing Bold360 processes provides insights into omnichannel customer support strategies, ensuring seamless interactions.
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Optimize business processes in Bold360

Automating Bold360 processes allows for real-time customer interactions across multiple channels and reduces manual interventions.
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Accelerate Bold360 process automation

Optimizing Bold360 processes can lead to more consistent customer support across channels and improved resolution rates.
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Find out how you can get more process visibility

Guides

Intelligent Automation Guide

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Business Process Analysis Guide

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Process Intelligence Guide

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Process Discovery 101

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Task Mining 101

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Guides

Process Mining 101

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Use casesDigital TransformationImproved AutomationProcess DevelopmentFinance Process IntelligenceInsurance Process IntelligenceBanking Process IntelligenceProcurement Process Intelligence
ResourcesIntelligent Automation GuideBusiness Process Analysis GuideProcess Intelligence GuideProcess Discovery 101Task Mining 101Process Mining 101How Workfellow works?See All GuidesLearn and CompareWorkfellow Marketplace
BlogHow to get IT on your side in Intelligent Automation with Lasse RindomGetting the best From Intelligent Automation with Pedro Berrocoso, digital transformation leaderWhat is Work API and how is it different from process mining and task mining?Perfectly optimized enterprise. Why Workfellow does what it does?Employee StoriesShow all
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