Bold360 Process Intelligence

Discover, map and analyze process performance in Bold360 and related business applications.

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About Bold360

AI-driven customer engagement platform, offering chat and customer service tools.

Get process mining for Bold360

Many have tried and failed to get traditional process mining tools to work with their core business applications. Workfellow is a next-generation process intelligence solution that uses generative AI technology to visualize and analyze both tasks and processes. Get the best of both task and process intelligence to map processes within Bold360.

App details

Companies using

100-500

Configurability

Configurable
true

Works with Workfellow

Verified
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With Workfellow, you can get more out of Bold360

Analyze Bold360 processes effortlessly

Analyzing Bold360 processes provides insights into omnichannel customer support strategies, ensuring seamless interactions.
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Optimize business processes in Bold360

Automating Bold360 processes allows for real-time customer interactions across multiple channels and reduces manual interventions.
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Accelerate Bold360 process automation

Optimizing Bold360 processes can lead to more consistent customer support across channels and improved resolution rates.
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