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Apps
Categories
Customer Service
IT Service Management
Manufacturing Execution Systems
Project Management
Supply Chain Management
HR
Finance
Productivity
Underwriting
Customer Service
CRM
Loan Management
Claims Handling
Underwriting
Procurement
Accounts Receivable
Accounts Payable

Customer Service

IT Service Management
Manufacturing Execution Systems
Project Management
Supply Chain Management
HR
Finance
Productivity
Underwriting
Customer Service
CRM
Loan Management
Claims Handling
Underwriting
Procurement
Accounts Receivable
Accounts Payable

Apptivo

A comprehensive CRM solution that provides a suite of applications to help businesses manage various functions from sales to supply chain.

Verified
false
Configurable
true
CRM
ERP
General
100-500
Customer Service

Quiq Messaging Platform

A messaging solution for business that supports SMS/text messaging, rich messaging, web chat, and social channels.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

Sparkcentral

A customer engagement platform designed for digital customer service, offering solutions like virtual agents and automation.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

Elevio

A platform that aims to improve user support and education, offering features like a knowledge base, support ticketing, and more.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

BoldChat

A live chat and customer engagement solution that offers personalized chat interactions for businesses.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

OneReach

A platform for automating voice and

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

SupportBee

Helpdesk software aiming to simplify email-based customer support.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

Zingle

A business texting solution facilitating customer communication through SMS and messaging.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

HelpOnClick

Live chat software for website support and sales inquiries.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

Velaro

Live chat software tailored for enterprise-level customer engagement.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

Reply

A platform for automating multichannel sales engagement.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

Aircall

Cloud-based call center software solution, allowing teams to handle support and sales calls from various channels.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

Salesforce Essentials

A version of Salesforce, designed for small businesses, providing CRM tools and functionalities.

Verified
false
Configurable
true
CRM
General
1000-5000
Customer Service

Drift

A conversational marketing and sales platform with live chat and automation tools.

Verified
false
Configurable
true
CRM
Customer Service
General
1000-5000
Customer Service

HelpCrunch

Customer communication platform providing live chat, email marketing, and helpdesk services.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

inSided

Community platform for customer support and engagement, facilitating knowledge sharing and collaboration.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

Bold360

AI-driven customer engagement platform, offering chat and customer service tools.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

UJET

A modern customer support platform, providing tools for voice, chat, and in-app support.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

Solvvy

AI-driven customer support platform offering solutions like chatbots and automation tools.

Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service

Nuance Communications

Company offering AI-driven solutions in areas like voice recognition, chatbots, and customer engagement.

Verified
false
Configurable
true
Customer Service
Productivity
General
1000-5000
Customer Service

Helpshift

A platform offering customer service tools for mobile apps, including in-app chat and knowledge base.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

Parature

A cloud-based customer service software integrated into the Microsoft Dynamics 365 suite.

Verified
false
Configurable
true
CRM
Customer Service
General
1000-5000
Customer Service

Re:amaze

A multi-channel customer support and messaging platform, offering chat, social media, and email integrations.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

Comm100

Digital customer engagement platform offering live chat, email, and social media integration.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

SnapEngage

A live chat software solution tailored for sales and support teams.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

Ada

An AI-driven platform designed for building and deploying chatbots for customer service.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

Khoros Care

A customer care solution designed for connecting with customers across various digital channels (formerly Lithium Response).

Verified
false
Configurable
true
CRM
Customer Service
General
1000-5000
Customer Service

Solvemate

A platform offering automated customer support solutions, primarily through chatbots.

Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service

Beekeeper

A mobile-first communication platform designed for non-desk employees, facilitating team communication.

Verified
false
Configurable
true
CRM
Productivity
General
100-500
Customer Service

HelpMaster

IT helpdesk software, providing ticketing, workflow, and incident management tools.

Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service

SysAid

IT service management software offering ITSM, helpdesk, and asset management features.

Verified
false
Configurable
true
Productivity
Customer Service
General
1000-5000
Customer Service

Zammad

An open-source helpdesk and customer support platform.

Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service

MessageBird

A cloud communications platform offering a suite of SMS, Voice, and Chat services.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

Casengo

A cloud-based customer support platform that combines chat, email, and social media communication.

Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service

NICE inContact

A cloud contact center software, offering customer experience and call center management tools.

Verified
false
Configurable
true
CRM
Customer Service
General
1000-5000
Customer Service

Yonyx

A platform for creating decision tree-driven interactive guides for customer support.

Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service

Lightico

A platform for digital customer interactions, allowing for eSignatures, document collection, and verification in real-time.

Verified
false
Configurable
true
Document Management
Underwriting
Customer Service
Insurance
100-500
Customer Service

MiContact Center

A multichannel and cloud-based contact center solution designed to optimize customer engagement.

Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service

Care.com

Not strictly a business software, it's a platform for finding and managing family care, including childcare, senior care, and pet care.

Verified
false
Configurable
true
Customer Service
CRM
General
1000-5000
Customer Service

Giosg

A platform offering live chat, web analytics, and lead capturing functionalities to engage online visitors.

Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service

Podium

A messaging platform to help businesses interact with customers via text and get reviews.

Verified
false
Configurable
true
Customer Service
CRM
General
1000-5000
Customer Service

Repsly

A mobile CRM and data collection tool for field teams, focusing on simplifying processes for field reps.

Verified
false
Configurable
true
Customer Service
CRM
Productivity
General
100-500
Customer Service

Teamgate

A cloud-based CRM and sales automation software for optimizing the sales process.

Verified
false
Configurable
true
Customer Service
CRM
General
100-500
Customer Service

ChatBeacon

A live chat and communication platform for website visitors and businesses.

Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service

Zingtree

A platform for building interactive decision trees to guide users and simplify complex processes or troubleshooting.

Verified
false
Configurable
true
Customer Service
Productivity
General
100-500
Customer Service

AnswerDash

A contextual AI-powered knowledge base that offers predictive self-service for customer support.

Verified
false
Configurable
true
Customer Service
Productivity
General
100-500
Customer Service

Acquire

A multi-channel customer communication platform offering live chat, co-browsing, and video call features.

Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service

Freshchat

A modern messaging software built for sales and customer engagement teams to talk to website visitors and in-product users.

Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service

UserVoice

A platform to gather and prioritize product feedback, helping product teams understand customer needs.

Verified
false
Configurable
true
Customer Service
Productivity
General
100-500
Customer Service

Nicereply

A customer feedback platform that allows teams to measure and improve the quality of their customer service.

Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service

Front

A shared inbox solution for teams to manage email, SMS, social media, and other communication channels in one place.

Verified
false
Configurable
true
Customer Service
Productivity
General
1000-5000
Customer Service

Gorgias

A helpdesk platform tailored for e-commerce businesses, integrating with e-commerce platforms like Shopify and Magento.

Verified
false
Configurable
true
Customer Service
CRM
General
100-500
Customer Service

ServiceNow CSM

A part of the ServiceNow platform designed to improve customer satisfaction, focusing on service operations and proactive service automation.

Verified
false
Configurable
true
Customer Service
CRM
General
1000-5000
Customer Service

Jira Service Management

A service desk software solution by Atlassian designed for IT and operations teams, formerly known as Jira Service Desk.

Verified
false
Configurable
true
Customer Service
Productivity
General
1000-5000
Customer Service

Oracle Service Cloud

An integrated customer service solution by Oracle offering web, social, and contact center experiences.

Verified
false
Configurable
true
Customer Service
CRM
General
1000-5000
Customer Service

TeamSupport

A B2B customer support software offering ticketing, customer database, collaboration, and reporting tools.

Verified
false
Configurable
true
Customer Service
CRM
General
100-500
Customer Service

Kustomer

A customer service CRM platform that integrates multiple communication channels into a single view.

Verified
false
Configurable
true
Customer Service
CRM
General
100-500
Customer Service

Groove

A simplified helpdesk software that helps teams provide personalized customer support.

Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service

HappyFox

A web-based customer support software that includes ticketing, multi-channel communication, and a knowledge base.

Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service

Genesys Cloud

An all-in-one contact center solution that offers voice, chat, email, and more to improve customer relationships.

Verified
false
Configurable
true
Customer Service
General
1000-5000
Customer Service

LiveAgent

A complete help desk and live chat software that offers ticketing, support portal, and voice integrations.

Verified
false
Configurable
true
Customer Service
General
1000-5000
Customer Service
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Use casesDigital TransformationImproved AutomationProcess DevelopmentFinance Process IntelligenceInsurance Process IntelligenceBanking Process IntelligenceProcurement Process Intelligence
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