Product

Use Cases

Digital Transformation
Make change a smooth experience
Improved Automation
Unleash automation potential
Process Development
Make work and processes flow
Resources
No items found.
Insights
Webinars
Get access to all past webinars
Podcast
1st season of Wonderful Work
Blog
Read latest articles and thought-leadership pieces
About
Careers
See open positions at Workfellow
Company
We're here to bring more meaningful work to everyone.
Partners
Find out why consultants are choosing Work API for process intelligence.
Contact
Get in touch with us to find out more.
Workfellow process mining logo
Marketplace
Banking
Insurance
Procurement
Show all
369
Apps
Customer Service
Casengo

Casengo Process Intelligence

Discover, map and analyze process performance in Casengo and related business applications.

CRM
Customer Service
Verified
false
Configurable
true
Get started

About Casengo

A cloud-based customer support platform that combines chat, email, and social media communication.

Get process mining for Casengo

Many have tried and failed to get traditional process mining tools to work with their core business applications. Workfellow is a next-generation process intelligence solution that uses generative AI technology to visualize and analyze both tasks and processes. Get the best of both task and process intelligence to map processes within Casengo.

App details

Categories

CRM
Customer Service

Companies using

100-500

Configurability

Configurable
true

Works with Workfellow

Verified
false

With Workfellow, you can get more out of Casengo

Process Mining
Business Process Optimization
Process Automation

Analyze Casengo processes effortlessly

Analyzing Casengo processes ensures efficient hybrid customer support, optimizing both human and automated interactions.
Book demo

Optimize business processes in Casengo

Automating Casengo processes allows for real-time customer support and streamlined ticket management.
Book demo

Accelerate Casengo process automation

Optimizing Casengo processes ensures quicker support response times and better customer resolutions.
Book demo

These apps might also interest you

Since you're interested in Casengo, you might also like to check out Workfellow for...

Browse all apps →

Apptivo

A comprehensive CRM solution that provides a suite of applications to help businesses manage various functions from sales to supply chain.

Verified
false
Configurable
true
General
100-500
Customer Service

Quiq Messaging Platform

A messaging solution for business that supports SMS/text messaging, rich messaging, web chat, and social channels.

Verified
false
Configurable
true
General
100-500
Customer Service

Sparkcentral

A customer engagement platform designed for digital customer service, offering solutions like virtual agents and automation.

Verified
false
Configurable
true
General
100-500
Customer Service

Elevio

A platform that aims to improve user support and education, offering features like a knowledge base, support ticketing, and more.

Verified
false
Configurable
true
General
100-500
Customer Service

BoldChat

A live chat and customer engagement solution that offers personalized chat interactions for businesses.

Verified
false
Configurable
true
General
100-500
Customer Service

OneReach

A platform for automating voice and

Verified
false
Configurable
true
General
100-500
Customer Service

Find out how you can get more process visibility

Guides

Intelligent Automation Guide

Read now
Guides

Business Process Analysis Guide

Read now
Guides

Process Intelligence Guide

Read now
Guides

Process Discovery 101

Read now
Guides

Task Mining 101

Read now
Guides

Process Mining 101

Read now
We’re on a mission to save smart people from shitty work by removing copy-paste talent waste
and making processes, automation and systems work harder to unleash human potential.
Follow us on LinkedIn
Use casesDigital TransformationImproved AutomationProcess DevelopmentFinance Process IntelligenceInsurance Process IntelligenceBanking Process IntelligenceProcurement Process Intelligence
ResourcesIntelligent Automation GuideBusiness Process Analysis GuideProcess Intelligence GuideProcess Discovery 101Task Mining 101Process Mining 101How Workfellow works?See All GuidesLearn and CompareWorkfellow Marketplace
BlogHow to get IT on your side in Intelligent Automation with Lasse RindomGetting the best From Intelligent Automation with Pedro Berrocoso, digital transformation leaderWhat is Work API and how is it different from process mining and task mining?Perfectly optimized enterprise. Why Workfellow does what it does?Employee StoriesShow all
AboutCompanyContact us
Privacy PolicyCareersPartners
sales@workfellow.aisupport@workfellow.ai