A messaging solution for business that supports SMS/text messaging, rich messaging, web chat, and social channels.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
Sparkcentral
A customer engagement platform designed for digital customer service, offering solutions like virtual agents and automation.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
Elevio
A platform that aims to improve user support and education, offering features like a knowledge base, support ticketing, and more.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
BoldChat
A live chat and customer engagement solution that offers personalized chat interactions for businesses.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
OneReach
A platform for automating voice and
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
SupportBee
Helpdesk software aiming to simplify email-based customer support.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
Zingle
A business texting solution facilitating customer communication through SMS and messaging.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
HelpOnClick
Live chat software for website support and sales inquiries.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
Velaro
Live chat software tailored for enterprise-level customer engagement.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
Reply
A platform for automating multichannel sales engagement.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
Aircall
Cloud-based call center software solution, allowing teams to handle support and sales calls from various channels.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
Drift
A conversational marketing and sales platform with live chat and automation tools.
Verified
false
Configurable
true
CRM
Customer Service
General
1000-5000
Customer Service
HelpCrunch
Customer communication platform providing live chat, email marketing, and helpdesk services.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
inSided
Community platform for customer support and engagement, facilitating knowledge sharing and collaboration.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
Bold360
AI-driven customer engagement platform, offering chat and customer service tools.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
UJET
A modern customer support platform, providing tools for voice, chat, and in-app support.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
Solvvy
AI-driven customer support platform offering solutions like chatbots and automation tools.
Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service
Nuance Communications
Company offering AI-driven solutions in areas like voice recognition, chatbots, and customer engagement.
Verified
false
Configurable
true
Customer Service
Productivity
General
1000-5000
Customer Service
Helpshift
A platform offering customer service tools for mobile apps, including in-app chat and knowledge base.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
Parature
A cloud-based customer service software integrated into the Microsoft Dynamics 365 suite.
Verified
false
Configurable
true
CRM
Customer Service
General
1000-5000
Customer Service
Re:amaze
A multi-channel customer support and messaging platform, offering chat, social media, and email integrations.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
Comm100
Digital customer engagement platform offering live chat, email, and social media integration.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
SnapEngage
A live chat software solution tailored for sales and support teams.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
Ada
An AI-driven platform designed for building and deploying chatbots for customer service.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
Khoros Care
A customer care solution designed for connecting with customers across various digital channels (formerly Lithium Response).
Verified
false
Configurable
true
CRM
Customer Service
General
1000-5000
Customer Service
Solvemate
A platform offering automated customer support solutions, primarily through chatbots.
Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service
HelpMaster
IT helpdesk software, providing ticketing, workflow, and incident management tools.
Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service
SysAid
IT service management software offering ITSM, helpdesk, and asset management features.
Verified
false
Configurable
true
Productivity
Customer Service
General
1000-5000
Customer Service
Zammad
An open-source helpdesk and customer support platform.
Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service
MessageBird
A cloud communications platform offering a suite of SMS, Voice, and Chat services.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
Casengo
A cloud-based customer support platform that combines chat, email, and social media communication.
Verified
false
Configurable
true
CRM
Customer Service
General
100-500
Customer Service
NICE inContact
A cloud contact center software, offering customer experience and call center management tools.
Verified
false
Configurable
true
CRM
Customer Service
General
1000-5000
Customer Service
Yonyx
A platform for creating decision tree-driven interactive guides for customer support.
Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service
Ushur
An AI-driven automation platform that streamlines communications and workflows for various industries, including insurance.
Verified
false
Configurable
true
Insurance
Underwriting
Customer Service
Insurance
100-500
Underwriting
Lightico
A platform for digital customer interactions, allowing for eSignatures, document collection, and verification in real-time.
Verified
false
Configurable
true
Document Management
Underwriting
Customer Service
Insurance
100-500
Customer Service
MiContact Center
A multichannel and cloud-based contact center solution designed to optimize customer engagement.
Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service
Care.com
Not strictly a business software, it's a platform for finding and managing family care, including childcare, senior care, and pet care.
Verified
false
Configurable
true
Customer Service
CRM
General
1000-5000
Customer Service
Giosg
A platform offering live chat, web analytics, and lead capturing functionalities to engage online visitors.
Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service
Podium
A messaging platform to help businesses interact with customers via text and get reviews.
Verified
false
Configurable
true
Customer Service
CRM
General
1000-5000
Customer Service
Repsly
A mobile CRM and data collection tool for field teams, focusing on simplifying processes for field reps.
Verified
false
Configurable
true
Customer Service
CRM
Productivity
General
100-500
Customer Service
Teamgate
A cloud-based CRM and sales automation software for optimizing the sales process.
Verified
false
Configurable
true
Customer Service
CRM
General
100-500
Customer Service
ChatBeacon
A live chat and communication platform for website visitors and businesses.
Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service
Zingtree
A platform for building interactive decision trees to guide users and simplify complex processes or troubleshooting.
Verified
false
Configurable
true
Customer Service
Productivity
General
100-500
Customer Service
AnswerDash
A contextual AI-powered knowledge base that offers predictive self-service for customer support.
Verified
false
Configurable
true
Customer Service
Productivity
General
100-500
Customer Service
Acquire
A multi-channel customer communication platform offering live chat, co-browsing, and video call features.
Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service
Freshchat
A modern messaging software built for sales and customer engagement teams to talk to website visitors and in-product users.
Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service
UserVoice
A platform to gather and prioritize product feedback, helping product teams understand customer needs.
Verified
false
Configurable
true
Customer Service
Productivity
General
100-500
Customer Service
Nicereply
A customer feedback platform that allows teams to measure and improve the quality of their customer service.
Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service
Front
A shared inbox solution for teams to manage email, SMS, social media, and other communication channels in one place.
Verified
false
Configurable
true
Customer Service
Productivity
General
1000-5000
Customer Service
Gorgias
A helpdesk platform tailored for e-commerce businesses, integrating with e-commerce platforms like Shopify and Magento.
Verified
false
Configurable
true
Customer Service
CRM
General
100-500
Customer Service
ServiceNow CSM
A part of the ServiceNow platform designed to improve customer satisfaction, focusing on service operations and proactive service automation.
Verified
false
Configurable
true
Customer Service
CRM
General
1000-5000
Customer Service
Jira Service Management
A service desk software solution by Atlassian designed for IT and operations teams, formerly known as Jira Service Desk.
Verified
false
Configurable
true
Customer Service
Productivity
General
1000-5000
Customer Service
Oracle Service Cloud
An integrated customer service solution by Oracle offering web, social, and contact center experiences.
Verified
false
Configurable
true
Customer Service
CRM
General
1000-5000
Customer Service
TeamSupport
A B2B customer support software offering ticketing, customer database, collaboration, and reporting tools.
Verified
false
Configurable
true
Customer Service
CRM
General
100-500
Customer Service
Kustomer
A customer service CRM platform that integrates multiple communication channels into a single view.
Verified
false
Configurable
true
Customer Service
CRM
General
100-500
Customer Service
Groove
A simplified helpdesk software that helps teams provide personalized customer support.
Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service
HappyFox
A web-based customer support software that includes ticketing, multi-channel communication, and a knowledge base.
Verified
false
Configurable
true
Customer Service
General
100-500
Customer Service
Genesys Cloud
An all-in-one contact center solution that offers voice, chat, email, and more to improve customer relationships.
Verified
false
Configurable
true
Customer Service
General
1000-5000
Customer Service
LiveAgent
A complete help desk and live chat software that offers ticketing, support portal, and voice integrations.
Verified
false
Configurable
true
Customer Service
General
1000-5000
Customer Service
Freshservice
An IT service desk and asset management software from Freshworks.
Verified
false
Configurable
true
Customer Service
CRM
Productivity
General
100-500
CRM
Kayako
A customer service platform that helps businesses connect with their customers and deliver a unified support experience.
Verified
false
Configurable
true
Customer Service
CRM
General
100-500
CRM
HubSpot Service Hub
A customer service software solution by HubSpot that helps businesses manage, connect with, and delight customers.
Verified
false
Configurable
true
Customer Service
CRM
General
500-1000
CRM
Zoho Desk
A cloud-based help desk solution from Zoho that focuses on helping businesses deliver top-notch customer service.
Verified
false
Configurable
true
Customer Service
CRM
General
500-1000
CRM
Intercom
A messaging platform that enables businesses to communicate with prospective and existing customers within their app, on their website, through social media, and via email.
Verified
false
Configurable
true
Customer Service
CRM
General
100-500
CRM
Help Scout
A help desk software solution that focuses on delivering a great customer experience.
Verified
false
Configurable
true
Customer Service
CRM
General
100-500
CRM
Salesforce Service Cloud
A customer service platform from Salesforce, designed to automate service processes, streamline workflows, and surface key articles, topics, and experts.
Verified
false
Configurable
true
Customer Service
CRM
General
1000-5000
CRM
Freshdesk
A cloud-based customer support software that provides solutions for customer service, including ticketing and automation.
Verified
false
Configurable
true
Customer Service
CRM
General
500-1000
CRM
Zendesk
A customer service and engagement platform that offers a suite of support, sales, and customer engagement tools.
Verified
false
Configurable
true
Customer Service
CRM
General
500-1000
CRM
Armatic
Provides solutions for billing, invoicing, and subscription management.
