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Customer Service
Oracle Service Cloud

Oracle Service Cloud Process Intelligence

Discover, map and analyze process performance in Oracle Service Cloud and related business applications.

Customer Service
CRM
Verified
false
Configurable
true
Get started

About Oracle Service Cloud

An integrated customer service solution by Oracle offering web, social, and contact center experiences.

Get process mining for Oracle Service Cloud

Many have tried and failed to get traditional process mining tools to work with their core business applications. Workfellow is a next-generation process intelligence solution that uses generative AI technology to visualize and analyze both tasks and processes. Get the best of both task and process intelligence to map processes within Oracle Service Cloud.

App details

Categories

Customer Service
CRM

Companies using

1000-5000

Configurability

Configurable
true

Works with Workfellow

Verified
false

With Workfellow, you can get more out of Oracle Service Cloud

Process Mining
Business Process Optimization
Process Automation

Analyze Oracle Service Cloud processes effortlessly

Scrutinizing Oracle Service Cloud processes optimizes integrated customer service solutions.
Book demo

Optimize business processes in Oracle Service Cloud

Automating Oracle Service Cloud provides real-time insights and analytics for support teams.
Book demo

Accelerate Oracle Service Cloud process automation

Refining Oracle Service Cloud processes sharpens omnichannel support strategies.
Book demo

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Find out how you can get more process visibility

Guides

Intelligent Automation Guide

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Business Process Analysis Guide

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Process Intelligence Guide

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Process Discovery 101

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Task Mining 101

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Process Mining 101

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Use casesDigital TransformationImproved AutomationProcess DevelopmentFinance Process IntelligenceInsurance Process IntelligenceBanking Process IntelligenceProcurement Process Intelligence
ResourcesIntelligent Automation GuideBusiness Process Analysis GuideProcess Intelligence GuideProcess Discovery 101Task Mining 101Process Mining 101How Workfellow works?See All GuidesLearn and CompareWorkfellow Marketplace
BlogHow to get IT on your side in Intelligent Automation with Lasse RindomGetting the best From Intelligent Automation with Pedro Berrocoso, digital transformation leaderWhat is Work API and how is it different from process mining and task mining?Perfectly optimized enterprise. Why Workfellow does what it does?Employee StoriesShow all
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